Professional Handyman Services
Job Allocation & Booking
- All works are accepted via written work order
- Scope of works must be confirmed prior to attendance
- Jobs are scheduled within agreed timeframes
- Attendance windows are communicated clearly to tenants
This ensures transparency and avoids scope disputes.
Services for Property Managers
- Property Maintenance
- Cleaning (routine, end of lease and remedial)
- Compliance works and minor rectifications
All works are completed with an understanding of residential tenancy requirements and agency reporting standards.
Tenant Communication
- Tenants receive booking confirmations and reminders
- Arrival windows are advised in advance
- No-access or no-show situations are documented and reported
We aim to reduce appointment failures while maintaining professional tenant relationships.
On-Site Process
- Works completed safely and professionally
- Issues outside the approved scope are documented, not assumed
- Recommendations provided where further action is required
This supports informed decision-making by property managers and rental providers.
Reporting & Documentation
- Before and after photos provided where applicable
- Clear written notes suitable for file records
- Same-day reporting for most works
This allows agents to update owners quickly and accurately.
Invoicing
- Invoices issued promptly following job completion
- Invoices align with approved work orders
- Supporting documentation available upon request
Our invoicing process is designed to minimise administrative handling.
Trial Engagement
Agencies are welcome to engage Luxedo Services for one trial job to assess our communication, reporting and turnaround prior to ongoing engagement.
Agencies We Work Best With
Luxedo Services works best with agencies that:
- Provide clear written instructions
- Value documentation and compliance
- Respect attendance windows and access requirements
- Communicate scope changes clearly
This ensures a productive and professional working relationship.
